SHOPPING GUIDE
About delivery and shipping charges
Returns and Exchanges
Business hours
Business days : Tuesday to Saturday 10:00-19:00
*On Saturdays, shipping is closed and inquiries are only accepted.
Closed on Sundays, Mondays and public holidays
payment method
■Credit card payment <br>Credit cards available
Visa, Mastercard, American Express, JCB
■Other online payment methods
* Regarding security, in order to strengthen our security, if we suspect there is a possibility of a suspicious order or fraudulent use, we may verify your identity.
If we find out that a fraudulent or counterfeit card has been used, we will file a complaint with the police based on the records.
■ Pay Later (Payday)
Learn more
■ Bank transfer [Rakuten Bank]
Branch: Second Sales Branch (252)
Account number: [Regular] 7450996
Account name: Originate from Kabushiki Gaisha
[Japan Post Bank]
Code: 10130
Number: 50001691
Name: Originate From (Ka
*Transfer fees are the responsibility of the customer.
*Please make the payment within 5 days after sending the email.
*Please be careful not to lose your receipt when you make a transfer.
Delivery and shipping charges
Shipping Information <br>Free Shipping
About delivery companies : Sagawa Express *Yamato Transport for Okinawa and remote islands
consumption tax
Consumption tax rate 10%
Consumption tax calculation order Consumption tax is calculated for each product
Consumption tax fractions less than 1 yen are rounded off.
Returns and Exchanges
Regarding cancellations :<br>Cancellations cannot be accepted under any circumstances after the purchase process has been completed.
We will not accept any refusal to accept the product after it has been shipped.
In such an event, we will not refund your order amount.
Regarding returns and exchanges <br>As a general rule, returns and exchanges cannot be made for reasons of customer convenience, except in the case of defective products or incorrect deliveries.
Minor scratches caused during manufacturing are not eligible for return.
If you are eligible, please contact us via the inquiry form within 5 days of receiving the product.
Items that have been used, have damaged accessories, or are past their expiry date cannot be returned.
Ring size exchanges are only possible if we have the item in stock.
■ Regarding return shipping and handling fees, we will cover them in the event of an initial defect.
■Regarding refunds, we will transfer the funds to your designated account within 5 business days after confirming the return.