After-sales service

We provide after-sales service to customers who purchase from our online store.
To receive repairs or maintenance, you will need the sales certificate included with your purchase.

Regarding repair and maintenance requests, please contact us using the inquiry form to let us know the details of your desired repair or maintenance.
A representative will contact you later to provide an estimate of the repair period, cost, etc.

Notes: *Sales certificates cannot be reissued, so please keep them in a safe place.
*Repairs may not be possible depending on the condition of the product and the availability of parts.
*If scratches caused by wear are deep, it may not be possible to completely repair them, such as by refinishing.
*Please be sure to check the estimate and shipping address from our shop before sending the item for repair. Please note that we cannot accept mailings at the customer's discretion.